Yes, it is possible to pick up your order yourself. This can be arranged by appointment when placing your order. Not sure yet exactly what you need? Then you are also welcome to visit by appointment for advice (and a cup of coffee).

You can easily order magnets via our webshop. It's also possible to send a purchase order or request to info@magnetenspecialist.nl. We will then send you a quote or confirmation as soon as possible.

No, the magnets are only reserved for you after checkout.

If a product is in stock, we do our best to ship the order the same business day. In most cases, we succeed. If a product is temporarily out of stock, this will be stated with the item and the delivery time may be slightly longer.

After placing your order, you will always receive an order confirmation by email. As soon as your order is shipped, we will also send a shipping confirmation. Once everything is packed and ready, you will also receive the invoice.

If you order on a weekday before 2 PM and the product is in stock, we usually ship your package the same day. In many cases, the package will then be delivered the next day. You will always receive a track & trace to follow your order.

In the very exceptional event that an order is cancelled, we will always contact you first. Together, we will examine the reason and look for a suitable solution.

The prices on our website are shown including VAT. For larger quantities, volume discounts are automatically applied. Do you need even larger quantities? Then add the product to a quote request, and we will be happy to make a suitable offer.

Payment by invoice is possible after prior contact with us. We will then register you as a customer and discuss the terms and conditions. Please feel free to contact us for this.

Shipping costs within the Netherlands are €4.09 excluding VAT per order. Orders from €100 including VAT are shipped free of charge to the Netherlands, Belgium, and Germany. During checkout, the exact shipping costs will be automatically calculated based on the delivery address.

Generally, your order will be delivered the next business day. Orders placed in time on a business day and in stock are usually shipped the same day.

We are responsible for the shipment until your order has been delivered. Please note that magnets can be brittle and fragile; they may break against each other if uncontrolled force is used during unpacking. Therefore, please handle the magnets with care when unpacking.

Exchanges are possible within 30 days of receiving your order. Please send us an email beforehand so we know the return is coming and ensure the products are well and securely packaged. Is it a little longer? Feel free to contact us, we're happy to help.

The costs for returning the magnets are at the customer's expense. As soon as we have received the return, we will arrange for an exchange or further processing. Please send an email beforehand so we know the return is coming.

Yes, absolutely. For technical advice about magnets, it's best to ask for Marcel. He'll be happy to help you and can advise you excellently on the right magnet for your application.